We all talk about Success, but how do you measure it and how do you visually represent it in your business. On this weeks show the Coaches dive into the 3 steps on how to create a success scoreboard which will help you have an instant visual representation of how you are travelling.
Special Guest is Simon Kim - Publisher of the Logan City Guides who slides into the Hot Seat. Having been in digital transformation since the late 1990's Simon has over 30 years experience in the Digital Products field & knows how to spot an opportunity.
The Business 101 show is broadcast lIVE every monday night at 6pm.
Hosted by Coach Nicki, Digital Coach Kerrie & Logans Own Mal West on Logans 101.1FM
Listen to our Bonus Podcast Interview with Simon Kim.
Simon Kim loved data and distribution networks long before they were the cool "it" thing they are today. Not only was he the first to bring Phone cards to Australia in the 90's but he was also integral in moving the Design & construction industry which was heavily reliant on physical printing to distribute information onto digital platforms.
Simon is all about the network that can be built and what can you do with that network. Not one to suffer from the "shiny new object" syndrome, he is calculated, methodical and has never lost sight of the fact that "People are at the center of everything".
A digital media man he has no social media profile as he just doesn't see the point. He hand chooses the clients he works with and underlines the point that easy access does not value add to your life. Intriguing.
Simon Kim sat down with Coach nicki for this bonus interview recorded live at the Logan 101fm studios for the Business 101 Show.
Time Management is an illusive unicorn that most business people chase around their entire professional lives.
On this episode Coach Nicki goes over the 3 simple steps he uses for Time Management & that enable him to keep focus on the 2 businessess + 1 start up + 1 radio show + his personal goals as well including his life long partnership with wife Milly and his health regime.
Special Guest in the Business Hot Seat is the Deputy Mayor of Logan City Jon Raven. The Division 5 concilor give his insight into the key policy areas that directly effect business and why we as business people should care about it & how it is relevant to business.
Coaches corner covers the 3 steps to effective time managment and the Nickism is Suck Less Next Time which basically allows you to fail as long as you learn from it.
Business 101 show is Hosted by Coach Nicki, Digital Coach Kerrie & Logans Own Mal West. Recorded L.i.v.e Monday night at 5pm on Logans 101.1FM.
Deputy Mayor of Logan City Jon Raven is an interesting person.
Having built his Asbestos Removalist company upto an $8M a year revenue company with over 20 Staff he was left feeling that he needed to do more & have a more fulfilling life. In 2016 Jon Raven became elected as the representative for Division 5.
In this sit down with the Business 101 Show hosts Coach Nicki & Coach Kerrie we get a unique insight into what makes the man who has endless amounts of energy tick and why coming from a Business background enables him to achieve things others possibly couldn't.
We ask him how he deals with the detractors & he shares his views on why he makes time to sign wave for Christmas along the main roads in his electorate & its not for reasons you may think.
Humble, Brilliant, diligent and personable; the city of Logan City is blessed to have Jon Raven as not only a councillor & Chairman of the Planning, Economic, & Environment Committee but also as its Deputy Mayor.
To get in contact with the Deputy Mayor go here
The future of innovation & entrepreneurs is in safe hands when it comes to Logan City Council & programs it supports. Mark McCrystal is not only the Innovation Lead at LCC but he is also head of the Catapult Program which is directly targetted at school aged kids.
Catapult described as a fun, hands-on way for young people in the City of Logan aged 12 to 15 to learn the skills they need to succeed in business and in life. By building these skills, Catapult provides a roadmap for young people who want to prepare for jobs of the future – or create those jobs for themselves.
2 years on the Program is finding its straps and the aim of McCrystal is to have it available in every school in Logan City. Come meet one of the passionate people that make this city a better place to live. If you are a School or maybe a business and want to get in volved? click here
Recorded L.i.v.e at the Logan 101FM studios this Bonus interview is Hosted by Coach Nicki & Coach Kerrie from the Business 101 Show which is broadcast live every Monday night at 6pm on 101.1Fm.
November 17, 2021
Stacey Martin heads up City Studio Logan. She sits down with Coach Nicki & Coach Kerrie to take a deep dive into what the program offers and delivers & whats instore in the upcoming year.
It's a another unique program that the Logan City Council funds and offers to schools. By bringing Young People, Coummunity Leaders & council staff together, they solve the very real life challenges facing council by using collaboration, innovation & determination.
What does success look like for this program? The goal of CityStudio Logan is to create meaningful change in Logan, and create, in our young people, citizens who are engaged with and care about the issues facing the City of Logan.
As part of the Business 101 Show Podcast series this interview was Recorded L.i.v.e at Logans 101FM studios in November 2021
If you get this first step of building a more fulfilling business right, you will be happier & more profitable and loving going to work vs dreading every time your phone rings. Identifying your Ideal customer is KEY for your own happiness in the long run.
Filling up your business with clients that are perfect for you is a conscious decision broken down into the 3 areas of: PROCESS - PEOPLE - PERSONALITY and Coach Nicki walks you through this on the show.
The nickism is: 1-8-6 which is the secret to achieving 300 key things in a year.
Coach Kerrie shares what C.T.R means and why it's important.
Hosted by Coach Nicki, Digital Coach Kerrie and Mal West the Business 101 show is broadcast live every Monday night at 6pm from
Logans own 101fm studios.
On this episode of the Business 101 Show we learn what can be done when the Rug Gets Pulled out from Under You. The Pandemic has been savage to alot of business but especially Travel Advisors.
Enter our Guest Tina Pizzoni. A travel advisor who owns and operates Hello World Travel - Rochedale. Listen to how Tina has adapted and what kept her going during the darkest times of the Pandemic.
Coaches Corner by Coach Kerrie covers off on the 3 things you need to do to change if the rug gets pulled.
Coah Nicki has a nickism that challenges the "Fake it, Til you Make it" moniker.
The L.i.v.e show was broadcast live from Logans own 101fm every Monday Night.
A candid, raw & times emotional deep dive Interview into a Travel Advisor owner operator business owner who has to be one of the hardest hit during this Pandemic. A must listen. Tina Pizzoni from HELLO WORLD TRAVEL - Rochedale One of the Hardest Hit industries this Pandemic has to be Travel so it's fitting that our Guest on the Day the Australian International Border opened up to Returning & Departing Australians, is none other than Travel Advisor, Franchise Owner, Mum, Entrepreneur & all round lovely Lady - Tina Pizzoni. November 1 2021 is the first date of hopefully many that see borders coming down and travel increasing again. Join Tina, Coach Nicki & Digital Coach Kerrie in this Raw, emotional and sometimes tear jerking episode of what it was like on the otherside of the Travel Credits fiasco & we learn exactly HOW LITTLE an agent actually gets to book your airfare. Recorded L.i.v.e at the Logan 101fm Studios. Logan Cities community Radio Station.
Cr Karen Murphy aka "The Murph" is a legend in her electorate of Division 12 encompassing Beenleigh, Eagleby & Mt Warren Park.
Going from Selling "Your Turf with Murph" when she was a local Real Estate Agent to administering a budget just under $900k in her local area Councillor Murphy cites providing people with an exceptional customer service & high level of personal care as the cornerstone reasons as to why she has garnered so much popularity in such a short period of time.
Even if you are not located in Cr Murphys electorate this interview is a master class in how to build raport & generate raving fans in your professional life.
Recorded L.i.v.e at Logans 101FM studios Monday 25th of October 2021 with Coach Nicki & Coach Kerrie along with Logans Own, Mal West.
Cr Karen Murphy is our Guest on this Live show of the Business 101 Show. In charge of an electorate that she dearly loves Cr Murphy shares the insights on what its like being in charge of delivering for her electorate as a Local Councillor of Logan City and what it takes to win a broad cross section of people over.
The Nicki-ism this show is: Sounds like a You Problem which is how Coach Nicki stops absorbing everyone elses problems that they are normally happy to unload on you.
Coaches Corner talks about: What you do, with What you do is a key thing to remember Co-hosted with Coach Kerrie the Digital Ninja from Altitude Business Solutions this show is episode 41 in the series.
Previous episodes and the Bonus Interview from Cr Karen Murphy are all available from www.business101show.com.au/podcast
The Business 101 Show is boadcast live on Logans 101FM every Monday night at 6pm.
What makes younger people go into Aged care as a deliberate career choice? Leaving well paid employment Sam & Sam, Greater Logan franchisees for Right at Home made exactly that decision 5 months ago & couldn't be happier.
Franchise systems are not new and have been around for a long time, but how many happy franchisees do you meet from the various brands? In the aged care space, there are over 140 private providers of in home care & it is refreshing to hear first hand from a smart professional working couple exactly what they think of their Franchisor & how its been the best move of their life so far.
Right at Home is an Australia wide provider of In Home Care & Assistance & cover many different aspects as well as being a registered provider with the NDIS.
No matter if you are in health, aged care or just interested in a potential career change. Have a listen to Sam & Sams chat with Coach Nicki from the Business 101 Show which was recorded L.i.v.e at the Logan 101.1FM studios.
* Right at Home is a station sponsor
How do you make a successful family business work, what are the few simple things that will help sort out all the issues that also can come with working with Family?
Special Guests: on this show are: Sam & Sam from Right at Home an in-home care service provider. This Husband and wife team are only 5 months into working together and whilst newly working together, share their insight into the changes they've experienced.
They also share the insight into what it's like to go into a Franchise structure and Business.
Coach Kerrie runs Altitude Business Solutions along with her sister, Lyndall Appleby and she raises some of the fundamental keys to success. The sisters haven't always been equal partners as Lyndall has worked for Kerrie in a Franchise business in the Past. Their insight is most useful.
Coach Nicki works along side his wife and Business partner Milly in Southside Flower Market & Flowerhub and the dynamic of Partner vs siblings shows it has some different considerations.
Broadcast L.i.v.e from the studios of Logans 101.1FM Monday night at 6pm october 18th 2021.
Emma Green from Substation 33 is directly involved with helping people re-enter the workforce and also to help upskill youth to be job ready.
Crystelle Lane from Jim Chalmers Federal Member for Rankin office has spent many years working in community service roles and actually training people around how to interact with and how to treat people with Disabilities.
In this frank interview based on the live shows theme of - YOU CANT ASK THAT about Disabilities we explore the hard questions around employing a team member with disability. We find out how to best support people and also dive into look at who pays for what if workplace modifications are needed etc.
Coach Nicki shares his fears around recruiting people with disabilites and Coach Kerrie shares how 2 of her best staff members had disabilities and for 1 of them, the rest of the staff never knew about it.
Its not often that you get 2 amazing human beings that are driven by the desire to do good in the world together and get the opportunity to dive into their collective experiences and lived realities in the persuit of learning a new way to do things.
A highlighy anticipated show this is one to listen to.
Kelvin Vaega runs Kingstones Music which is a place that givea all young adults with different abilities the opportunities to explore their dreams. To allow them to feel safe, strong and valued, with and without us.
Nicholas aka Nikki Drizz is a member of the Kingstones and jones Coach Nicki & Coach Kerrie in studio to explore the whole notion of "Is it rude to ask you about your Disability".
A fun and insightful interview Nicholas highlights that the fears an employer has around employing someone with a disability is the same type of fears he has when considering working for someone.
"Ask What is your Capability, not what is Your disability!"
This is a pivotal show where Coach nicki has a mindshift live on air to arrive at the above take away.
Themed show around employing staff with Disabilities and how does that work for an employer. This show is a great learning point for any employer who may have some anxiety or nervousness around employing staff with Disabilities.
Coach Nicki, Coach Kerrie @ Mal West are joined in studio by Emma Green from Substation 33 & Crystelle Lane from Jim Chalmers Office - Federal Member for Ranking & Shadow Treasurer. Both ladies have many years in the employment sector overlayed with job placement and their collective experience with staff members who just happen to have a disability is vast.
Before this show the team were also fortunate to be able to interview Kelvin & Nicholas from the Kingstones and that interview is available as a bonus podcast on this channel as well.
Broadcast LIVE to air on Logan Cities 101.1FM Monday night at 6pm on the 11th October, 2021.
High performers are driven, focused and highly structured. Stewart Fleming is one such individual who achieves a lot more out of a week than most.
We sat down with Stewart to find out what makes him not only operate across multiple businesses but also volunteer as the President of the Chamber of Commerce.
This bonus interview is a great insight into high performance and Coach Nicki gets live coached by the Master Coach accredited Fleming, which leads to an AHA moment L.i.V.E on air.
Recorded live at the studios of Logan 101.1Fm this Bonus is part of the Business 101 Show.
Ep 38: Packaging (Bundling) & Pricing your Stuff is a nuts and bolts deep dive into how you can increase your profitability & revenue whilst lowering your cost inputs all by Bundling and Upsell. (Free Ebook avaialble on the home page)
The 4 basic concepts outlined in this Episode are:
Concept 1: Mark up & Gross Percentage return - Coach nicki outlines the rough averages for Wholesale (50 Up 33 Back) & Retail (100 up 50 Back) and (200 up and 100 Back). Average retail Mark up runs at around 210% but is very industry specific.
Concept 2: Know Your Costs so You Know what to Upsell - Coach Kerrie goes through why its so necessary to know your costs down to the last egg. THEN you can create offers that upsell like a cafe selling Coffee refills to take with you for only $2. This 1 simple & clever thing helpde Kerrie turn over $500k PA equivalent ontop of regular revenue at her Cafe and increased sales revenue by 50%.
Concept 3: Experience Bundling is a concept both Coaches come up with whilst live recording this session. It outlines how you make a $300 haircut session into a $450 sale. Coach nicki got excited about low cost services to bundle in to increase customer transaction. Coach Kerrie wondered why shampoo & conditioner was not on a subscription and both coaches agreed that by tweaking a few offers and the way they were offered, there was another $500 per customer revenu ongoing per year.
Concept 4: Value Ladder - Coach Nicki explains how your value ladder gives your customers every opportunity to spend as much money as they want to with you, so that you don't leave any money on the table.
This a jam packed episode full of practical things you can implement after you hear the podcast which will help you think about how to increase sales and per unit transaction values.
For any questions or comments email us here.
This recording was done at the 101.1FM studios just before the L.I.V.E weekly business show broadcast every monday night at 6pm via Iheart radio.
Coach Nicki operates businesses in the flower industry 1 of which is Southside Flower Market.
If you want to email nicki a question, do that here.
Coach Kerrie operates a coaching business called Altittude Business Solutions.
If you want to email kerrie a question, do that here.
** This episode has light swearing. Careful around little ears **
If you want to listen to the live show that touches on this you can listen to that here.
Pricing & Bundling your Stuff is a deep dive into how you can make more money by just tweaking a couple of things in your sales process and also your production input costs.
The coaches this week gave so much Value that they also produced a 1 hr BONUS CONTENT INTERVIEW that deep dives further into these concepts presented on the live show. If you like what you hear in this live show, go grab the Bonus available as well.
Coaches Corner this week was about upselling tips to increase revenue by 50% and also how to create an experiential upsell model.
The nickism this week is: A 1/2 not just A or B. Coach Nicki is business coach and owner of Southside Flower Market in Logan City, Australia.
Coach Kerrie is a business coach and owner of Altitude Business Solutions.
Together they co-host along with Mal West the Business 101 Show L.I.V.E every Monday night on Logan Cities 101.1Fm.
Hollly Walton is the Senior Business Development executive at the Logan Office of Economic Development. If you ask her what her title is she laughs and says "its a mouthful, I prefer Business Consultant. Not too fussed with titles" and thats the reason that people are drawn to her.
A business executive who started her career in the Australia post mail room sorting express post parcels Holly has gone on to become a professional marketing executive, hold 3 degrees including Marketing, Business Commerce & Masters in Business Law.
"Be satisfied knowing that you did the best you could" is a Holly mantra. Fulfillment should come internally and not based on FOMO or social media external sources.
The Logan City Council job was a move from Western Australia government and the delight of descovering the vibrancy and the tenacity of the businesses of this region has inspired Holly endlessly. An AFL loving down to earth real person, Holly is a breath of Fresh Air and has a genuineness that is refreshing and stragely comforting.
Holly loves the LOED. Its an effective office with real results for businesses of logan. 1 example of such is the #thinklocalbuylogan project.
This interview was recorded by Coach nicki at the 101.1FM studios and Holly also co-hosted Ep 37 Live Show of the Business 101 Show which is available on podcast on this channel also.
Governements at both State & Federal levels are giving out money to businesses, still. Don't know where to start looking? Havent had time to see if you qualify, then this episode is a useful one for you. Hollly Walton joins us as Co-Host tonight from Logan Office of Economic Development and she runs us through exactly whats on offer and how to apply for it.
There is also a bonus interview with Holly available if you'd like to hear from a Triple Degree Senior Business executive whos made it her mission in life to help businesses in Logan succeed.
Hosted by Coach nicki with Mal West the Business 101 show is a Live radio show transmitted every monday night from the Logan 101.1FM studios.
Andrew Griffiths is Australia's #1 Business Author. His Current book:- "Someone has to be the most expensive, Why not make it You?" is his latest and number 14 in his Body of Work. Having spoken in over 65 countries he is not what you would probably expect.
Completely self made Andrew has had to work out his own mind and then move forward on his path which is one of an inate sense of purpose from helping others discover their own path and voice.
The conversation with Coach Nicki & Kerrie Saverin from the Business 101 Show is a candid chat about everything from his childhood right through to how he ended up presenting on behalf of the European Union. Andrew not only challenges what we believe to be tenents in business but encourages us to think again about the exact situation we find ourselves in, right now.
A real Aussie bloke Andrew tells it how it is and shares not only his wins but his failures as well. This is a masterclass in business delivered in under an hour by the Master himself.
Andrew Griffiths Australia's #1 Business Author (14 books and counting) joins the Business 101 Show. Not only a talented businessman, Author and speaker but also a sought after advisor to organisations around the world including the European Union.
** The full bonus interview is available from our website also.
Coach Nicki is joined by Mal West & Kerrie Saverin as they pull apart the notion of business needing to create better experiences for customers not just transactions.
Nickisim this week is: Theres no money in the middle (Just don't be Batsh*t Crazy)
Coaches Corner this week focuses on Unearthing what Experience you can provide your customer.
Come meet Councillor Teresa Lane - A refreshing individual who tells it how it is, is direct non washy and commits to a position she believes in. Not only a Logan City Councillor but a previous Federal staffer who at one time was running the Manager of opposition businesses office in Canberra, has worked with the Shadow Treasurer Jim Chalmers & who now fiercely serves her constituents in Division 2 in Logan City.
How can a person get excited about a public toilet block in a suburban street in Logan City? Simple, when they're not only a local champion but also happen to be the head of the infrastructure committee for the LCC.
Teresa lane is an onion, the deeper you go the more you find and thats where the onion metaphor ends, because you smile more and more the deeper you peel.
This bonus podcast was recorded in the Studios of 101fm and as part of the Business 101 show hosted by Coach nicki, Monday nights at 6pm on 101.1FM, facebook live and available for catch up via podcast via the podcast tab on our website.
Ep 35 special Co Host Stewart Fleming in the chair this week. A master coach & Entrepreneur with over 8 different current operating businesses, Stewart is a live test case on what it means to be organised, focused and loving the life being lived.
Councillor Teresa Lane slips into the Business Hot Seat tonight to discuss the Golden Triangle & Home Based Businesses.
A dynamic and diverse individual Teresa has lived many lives. To catch up with her story and an indepth getting to know you, look up the bonus interview on this platform.
The Business 101 show is hosted by Coach Nicki & Mal West every Monday night live on Logan Cities 101fm.